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SmoothWall pledges to support all versions for a minimum of 3 years from the date of release.
The 2008 product set will therefore be supported until at least April 2011. All product modules will be supported as long as the base system on which they are running; (e.g. SmoothHost 4.0 will be supported until April 2008 in line with Corporate Firewall 4.0)
We will continue to provide patches, sell subscription updates, support contracts, upgrade assurance and annual renewals (provided that a reinstatement charge is paid). When support for products ceases, these services will also cease. We will endeavor to honor existing support contracts (for unsupported products) on a 'best effort' basis.
The status of individual products can be checked on the supported products list below.
| Product |
Release Date |
Support Status |
| SmoothGuard 1000-UTM |
April 2007 |
Current Version |
| |
| Advanced Firewall 2008 |
Feb 2008 |
Current Version |
| Advanced Firewall 2 |
Nov 2006 |
Supported |
| Advanced Firewall 1 |
May 2005 |
Support ceased Apr 08 |
| |
| Corporate Firewall 2008 |
Feb 2008 |
Current Version |
| Corporate Firewall 5 |
Oct 2006 |
Supported |
| Corporate Firewall 4 |
Jun 2005 |
Support ceased Apr 08
|
| |
| Corporate Server 3 |
May 2003 |
Support ceased Feb 07 |
| Corporate Server 2 |
May 2002 |
Support ceased Sept 05 |
| Corporate Server |
Dec 2001 |
Support ceased Mar 04 |
| |
| Network Guardian 2008 |
Feb 2008 |
Current Version |
| Corporate Guardian 6 |
June 2007 |
Supported
Replaced by Network Guardian 2008 |
| Corporate Guardian 5 |
May 2006 |
Support ceased Apr 08 |
| Corporate Guardian 4 |
Nov 2005 |
Support ceased Dec 07 |
| Corporate Guardian 3.5 |
Oct 2004 |
Support ceased Feb 07 |
| Corporate Guardian 2 |
Jan 2003 |
Support ceased Sept 05 |
| |
| School Guardian 2008 |
Jan 2008 |
Current Version |
| School Guardian 5 |
Jan 2007 |
Supported |
| School Guardian 4 |
Jun 2005 |
Support ceased Apr 08 |
| School Guardian 3 |
May 2003 |
Support ceased Feb 07 |
|
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